ScreenCommand Support

We’re here to help you get the most out of ScreenCommand

Contact Us

Response Time
Within 1–2 business days

Frequently Asked Questions

How do I connect an external display?

Use a wired connection: a USB-C cable, or a USB-C-to-HDMI/DisplayPort adapter. Open ScreenCommand, plug in, and the browser appears on the monitor. AirPlay is not supported — wired keeps the cursor latency-free.

The keyboard isn't showing up

Tap any text input field on the website first, then the keyboard will appear.

How do I change the homepage?

Go to Settings → Homepage URL and enter your preferred URL.

How do I report a bug?

Email us at support@screencommand.app with device details and steps to reproduce.

System Requirements

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iPadOS 17 or later

iPad only — iPad Pro, iPad Air, iPad mini, or iPad

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External Display

Any HDMI or USB-C monitor or TV, connected with a cable

Quick Setup

Ready to use in under a minute

Troubleshooting

Display not detected

Check cables and connections, restart the app, or try a different HDMI port

App crashes

Update to the latest version from App Store, restart your device, or reinstall the app

Keyboard issues

Ensure a keyboard is enabled in Settings → General → Keyboard on your iPad

Still Need Help?

Can’t find what you’re looking for? Our support team is ready to assist you.

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