ScreenCommand Support
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Getting Started
- Connect your iPad to a display — wired via USB-C or a USB-C-to-HDMI/DisplayPort adapter (recommended, lowest latency), or wirelessly via AirPlay to an Apple TV.
- Launch ScreenCommand — the browser opens on the external display.
- Glide one finger to move the cursor, tap to click.
- Tap the keyboard button to type.
- Open Settings to customize cursor style, sensitivity, and homepage.
Frequently Asked Questions
How do I connect an external display?
Two ways. For the most responsive cursor (lowest latency), use a wired connection: a USB-C cable, or a USB-C-to-HDMI/DisplayPort adapter — open ScreenCommand, plug in, and the browser appears on the monitor. Or go wireless: AirPlay-mirror to an Apple TV and the browser opens on the TV (a little more cursor lag). Either way, hold your iPad in landscape for the best experience.
Why isn’t the keyboard showing up?
Tap any text input field on the website first, then the keyboard will appear.
Why won’t Netflix or Disney+ play?
Services that use DRM copy protection — Netflix, Disney+, HBO Max, Prime Video — cannot play through a browser on an external display; iPadOS blocks protected video there. Instead of leaving you with a silent black screen, ScreenCommand shows a protected-content notice so you know exactly why. Video without DRM plays normally: YouTube, Vimeo, and most embedded web video.
How do I scroll, right-click, or double-click?
Slide two fingers on the trackpad area to scroll. Tap with two fingers for a right-click, and double-tap with one finger for a double-click.
Can I use more than one monitor or window?
ScreenCommand drives one external display and one browser window at a time. You can keep up to 12 tabs open and switch between them on the big screen.
Do I need an internet connection?
The app itself works offline, but you need internet to load websites — just like any browser.
Is my browsing private?
ScreenCommand collects zero data — no analytics, no tracking, no accounts. See the Privacy Policy.
How do I change the homepage?
Go to Settings → Homepage URL and enter your preferred URL.
How do I report a bug?
Email us at support@screencommand.app with device details and steps to reproduce.
Product questions — pricing, iPad compatibility, streaming and DRM — are covered in the main FAQ.
System Requirements
iPadOS 17 or later
iPad only — iPad Pro, iPad Air, iPad mini, or iPad
External Display
Any HDMI or USB-C monitor or TV via cable, or an Apple TV over AirPlay
Quick Setup
Ready to use in under a minute
Troubleshooting
iPad not detecting the external display
Wired: make sure the monitor is powered on and switched to the right input, then reseat the USB-C cable or USB-C-to-HDMI adapter — try a different cable or port if you have one. AirPlay: open Control Center, tap Screen Mirroring, choose your Apple TV, then return to ScreenCommand.
Typing goes nowhere
Tap the text field on the page first — the keyboard types into whichever input is focused. If it still doesn't respond, tap the field once more or reload the page.
A video won't play or the page looks wrong
Reload the page first. If a streaming site shows a protected-content notice, that video uses DRM (Netflix, Disney+, and similar), which iPadOS blocks on external displays — YouTube, Vimeo, and other non-DRM video play in full. Some sites also detect iPad and behave differently despite desktop mode.
App crashes
Update to the latest version from the App Store, restart your iPad, or reinstall the app (note: reinstalling clears saved tabs and site logins).
Still Need Help?
Can’t find what you’re looking for? Our support team is ready to assist you.
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